Privacy Policy - DriverHub

This Privacy Policy explains how DriverHub collects, uses, stores, and protects information when you use the DriverHub mobile application.

DriverHub is operated by Liberpass. If you do not agree with this Privacy Policy, please do not use the app.

1. Information We Collect

We may collect the following types of information:

Account and profile information, such as your name, phone number, email address, city, and driver profile details.
Driver verification information, such as vehicle type, vehicle details, driving documents, identity documents, and related eligibility information.
Delivery and work activity information, such as application status, assigned tasks, order or delivery records, timestamps, and support requests.
Location information when required for delivery, route, safety, fraud prevention, or operational features.
Device and technical information, such as device model, operating system, app version, IP address, language settings, crash logs, and diagnostic data.
Communication information when you contact us through the app, email, phone, Telegram, or other support channels.

2. How We Use Information

We use collected information to:

Create, manage, and verify driver accounts.
Process driver applications and determine eligibility.
Provide delivery, route, dispatch, earnings, support, and operational features.
Communicate with you about your account, applications, deliveries, updates, and support matters.
Improve app performance, reliability, safety, and user experience.
Prevent fraud, misuse, unauthorized access, and other harmful activity.
Comply with legal, regulatory, tax, accounting, and contractual obligations.

3. Location Data

DriverHub may collect location data when location-based features are active or required for driver operations. Location data may be used to assign tasks, manage delivery activity, verify routes, provide support, improve safety, and prevent misuse.

You can control location permissions through your device settings. Some app features may not work correctly if location access is disabled.

4. Sharing of Information

We may share information with:

Delivery, logistics, marketplace, or business partners when needed to provide DriverHub services.
Service providers that help us operate the app, host data, send messages, analyze performance, provide support, or secure our systems.
Government authorities, courts, regulators, or law enforcement when required by law or necessary to protect rights, safety, and security.
Professional advisors or business successors in connection with audits, legal matters, financing, restructuring, merger, acquisition, or sale of assets.

We do not sell your personal information.

5. Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the app, manage driver operations, resolve disputes, enforce agreements, and meet legal obligations.

6. Data Security

We use reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your Choices and Rights

Depending on applicable law, you may have the right to request access, correction, deletion, restriction, or portability of your personal information. You may also withdraw certain permissions, such as location access, through your device settings.

To make a privacy request, contact us using the details below. We may need to verify your identity before responding.

8. Children

DriverHub is intended for drivers and is not directed to children. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

9. International Transfers

Your information may be processed and stored in countries other than your country of residence. When we transfer information, we take reasonable steps to protect it in accordance with this Privacy Policy and applicable law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date. Continued use of DriverHub after an update means you accept the updated policy.

11. Contact Us

If you have questions or requests about this Privacy Policy, contact us: